The Most Hated Health Insurance Company of 2015

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The Most Hated Health Insurance Company of 2015

To say that Americans don’t like their health insurance companies may be putting it mildly. In a recent survey asking consumers to rank their satisfaction with companies across 43 industries, health insurers placed in the bottom five, ahead of only Internet service providers, cable companies, the U.S. Postal Service and fixed-line telephone services. Even banks received higher marks from consumers.

Those findings, from a survey released on Tuesday by the American Consumer Satisfaction Index, aren’t all that surprising, says David VanAmburg, the managing director of ACSI. (The ACSI surveyed 70,000 customers to get their opinion on everything from athletic shoes to hotels.)

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