Patient advocates help people deal with doctors, hospitals, insurers

My Patient Rights | Stay Informed | Patient advocates help people deal with doctors, hospitals, insurers

Patient advocates help people deal with doctors, hospitals, insurers

la-2424252-fi-0406-healthcare-watch-05-rrd-jpg-20150405Navigating the murky waters of hospital bills, insurance statements and medical claims can be jarring.

When Thomas Fefer’s wife of 22 years was diagnosed with pancreatic cancer last summer and died just 66 days later, the onslaught of bills and bureaucratic hurdles was overwhelming for him.

“The things I was suddenly facing upon her death were truly insurmountable for me to consider,” says Fefer, 63, a director of accreditation for the Tri-County Better Business Bureau in Santa Barbara. “An extraordinary number of expenses were piling up.”

He needed help. An online search led him to a little-known industry of patient advocates and billing specialists that provide guidance on dealing with doctors, hospitals and insurance companies.

Read more via The Los Angeles Times 

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