My Patient Rights can help guide you in resolving issues so you can get the health care you deserve.
When shopping for health plans, consumers face many challenges in finding information on prescription drug benefits. Publicly posted formularies are often difficult to navigate due to lack of standardization, may be presented in arcane terminology, provide incomplete and inaccurate information, and frequently are not available in languages other than English.
Hidden from View: How Consumers Find Information About Prescription Coverage provides insights into the consumer experience of accessing prescription drug coverage information, pinpoints consumer priorities and preferences for display of relevant benefit information, and identifies opportunities to make that information transparent. Consumer input yielded a range of recommendations for making prescription drug benefit information easier to find and use.
The key findings and recommendations are:
My Patient Rights can help guide you in resolving issues so you can get the health care you deserve.
Find answers to commonly asked questions.
State and federal law protects your rights. When you sign up for a health plan and/or if you have problems accessing care through your health plan, it is important to know your rights.