My Patient Rights can help guide you in resolving issues so you can get the health care you deserve.
The first thing you need to do is file a complaint with your health plan. By Oregon law, complaints must be resolved within 30 days. Follow the steps below to file a complaint and appeal with your health plan:
Below are links to the complaint forms of Oregon‘s top health plans:
You have the right to file a complaint with the Oregon Division of Insurance (DOI) if you have a problem getting the services you need, including quality and affordable health care. Once the DOI receives your complaint, an advocate will advise you of their findings within 60 days.
My Patient Rights can help guide you in resolving issues so you can get the health care you deserve.
Find answers to commonly asked questions.
State and federal law protects your rights. When you sign up for a health plan and/or if you have problems accessing care through your health plan, it is important to know your rights.