My Patient Rights can help guide you in resolving issues so you can get the health care you deserve.
The first thing you need to do is file a complaint with your health plan. Follow the steps below to file a complaint and appeal with your health plan:
Below are links to the complaint forms and information for top health plans in New Jersey:
You have the right to file a complaint with the New Jersey Department of Banking & Insurance if you have a problem getting the services you need, including quality and affordable health care. To file a complaint, you must first complete your health plan’s appeal process.
You can find information on how to file a consumer grievance or appeal with the New Jersey Department of Banking and Insurance here.
You can also call the Department’s Consumer Hotline at (800) 446-7467.
My Patient Rights can help guide you in resolving issues so you can get the health care you deserve.
Find answers to commonly asked questions.
State and federal law protects your rights. When you sign up for a health plan and/or if you have problems accessing care through your health plan, it is important to know your rights.