My Patient Rights can help guide you in resolving issues so you can get the health care you deserve.
The first thing you need to do is file a complaint with your health plan. Follow the steps below to file a complaint and appeal with your health plan:
Below are links to the complaint forms of Maryland‘s top health plans:
You have the right to file a complaint with the Maryland Insurance Administration (MIA) if you have a problem getting the services you need, including quality and affordable health care. You must complete your health plan’s appeal process before you can file a complaint with the MIA.
Maryland Insurance Administration
Attn: Consumer Complaint Investigation re: Health Insurance
200 St. Paul Place, Suite 2700
Baltimore, MD 21202
My Patient Rights can help guide you in resolving issues so you can get the health care you deserve.
Find answers to commonly asked questions.
State and federal law protects your rights. When you sign up for a health plan and/or if you have problems accessing care through your health plan, it is important to know your rights.