My Patient Rights can help guide you in resolving issues so you can get the health care you deserve.
The first thing you need to do is file a complaint with your health plan. Under Louisiana law, the Louisiana Department of Insurance (LDI) requires your health plan to provide notice that internal appeals processes are available. Your health plan must provide you instructions on how to request an internal appeal. Follow the steps below to file a complaint and appeal with your health plan:
Below are links to the complaint forms of Louisiana’s top health plans:
You have the right to file a complaint with the Louisiana Department of Insurance (LDI) if you have a problem getting the services you need, including quality and affordable health care. To file a complaint you must first complete your health plan’s appeal and/or external review process.
My Patient Rights can help guide you in resolving issues so you can get the health care you deserve.
Find answers to commonly asked questions.
State and federal law protects your rights. When you sign up for a health plan and/or if you have problems accessing care through your health plan, it is important to know your rights.