Let’s Break Down Those Barriers to Care!

My Patient Rights | Stay Informed | Let’s Break Down Those Barriers to Care!

Let’s Break Down Those Barriers to Care!

The Mighty
June 24, 2019

When you’re faced with a chronic or acute illness, the last thing you need to be doing is fighting your insurance carrier to get the treatment you need. Unfortunately, a lot of us have found ourselves in just that position. That’s why we started My Patient Rights – a free resource to help patients break down the barriers to care that are all too common these days.

A common obstacle to getting timely and quality care is “prior authorization,” a process that requires you to wait for your health plan to approve a certain treatment, even after your doctor prescribes it, before you can move forward with treatment. This requirement not only endangers your health, but also wastes precious time and creates unnecessary anxiety around getting care. Then there’s “step therapy” or “fail first” where once again, even though your physician thinks you could benefit from a medication or treatment, your insurance company forces you to try something else first and fail on that before you can access the treatment your doctor thinks is best for you.

Patients too frequently face these hurdles and other barriers, leaving them in agony when all they want to do is get on the road to recovery. To make it easier for patients to learn about their rights and what is illegal or not, My Patient Rights offers information on health plan barriers, accepts story submissions and guides you to the resources you need to file a complaint when all else feels lost.

No one should have to wait unreasonable amounts of time for care or be denied due to bureaucratic hurdles. But when it happens, My Patient Rights is here to help.

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Know Your Rights

State and federal law protects your rights. When you sign up for a health plan and/or if you have problems accessing care through your health plan, it is important to know your rights.